Returns and samples
Last updated
This policy is demo content for the fictional Ondine. Replace it with your own.
Unopened bottles
Return any unopened bottle within 30 days for a full refund.
Opened bottles
If a fragrance isn’t right for you, exchange an opened full bottle within 30 days for another fragrance, once.
The discovery set
The price of the discovery set comes off your first full bottle, online or in the boutique, for six months.
Workshops
Change your workshop date for free up to 48 hours before. Later changes and missed workshops can’t be refunded, but you can send a friend in your place.